Secure Shopping Guarantee
All goods are guaranteed to be free of manufacturing faults. It is up to the purchaser to ensure that they are suitable for your needs or performance in your specific circumstances.
All goods are guaranteed to be free of manufacturing faults. It is up to the purchaser to ensure that they are suitable for your needs or performance in your specific circumstances.
It is our pleasure to serve you with an exceptional level of service comparable to the quality of the fine products we offer. If for any reason you wish to return your order, we will gladly extend our generous refund guarantee and your return must be received within 14 days (since the day item was delivered). All returns must be pre-authorized.
1.All returns must be pre-authorized. Unauthorized returns may be refused or disregarded and the customers will be responsible for all the costs and loss (shipment fees, etc.)
2.For all orders, the return procedure (including placing the return request and sending back return items) needs to be completed within 14 days after the last merchandise in the order received.
3.All returned items will be examined once they have been received. Any unqualified return(s)/ exchange item(s) will be returned to the customer at the customer's expense.
4.Any problem (damaged/defective/missing/incorrect items) regarding to the received package, should contact us within 5 days of took delivery, or the request would not be accepted. We will replace the new product for you if any damaged/ incorrect items are received; however, please leave the product in its original packaging.
5.Returned items that are not received in the original packing will be subject to a 50% repackaging fee.
6.The purchaser will be responsible for the re-ship shipping fee if the shipment was faild delivery for any reason. To avoid unnecessary loss of time and money, please provide us with your correct order information. If you do not wish your order to be returned to you, we will treat your returned parcel as a return order and any charge/credit/restriction will be applied as per our return policy.
7.All sales of Clearance items are final. Sale Quantities and Pricing stated are while supplies last. No return of Clearance items will be permitted for refund, credit or exchange unless product is damaged or is defective upon to examination.